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Broadcast Productions © 2016

Broadcast Productions Ltd.
The Studio, Etchingwood, Buxted,
East Sussex, United Kingdom. TN22 4PU.

T: +44 (0)1825 710003
E: Help in Lourdes

About Help in Lourdes

Help in Lourdes is an online Moodle-based induction resource used for educating volunteers who work as helpers in Lourdes, each year. Pilgrimages face increasing pressure to monitor attendance and participation in their induction programmes, with the logistics of face-to-face sessions often being tricky. Our solution was to develop an online induction programme where volunteers can see on-location videos on subjects including hand-washing, lifting and care of the elderly. Interactive questions allow for testing and reporting.

The Challenges

The Pilgrimage Directors had a very clear vision as to what was required from the online system: it needed to have low administrative fees, allow for self-registration, have a clean and simple design and intuitive navigation.

We monitor and report to the Directors providing feedback on user interaction.

For more information see

The Outcome

We had great feedback about our content and the Pilgrimage Directors saw real value in moving the training onto a learning management system.
The reports captured all of their requirements and they appreciated our flexible approach when coming to support additional requests as and when
needed. This project proved to be an extremely interesting study in how users of all levels interact with LMSs, their expectations and the difficulties
that they can encounter.

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